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optus live chat not working

#fail. I have had major problems with optus prepaid activation. When the 3G icon is … Check our network outage graph for keeping eye whether any Optus services are down and not working. Pages. Useful. How good is that! @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Tried to activate and port over from Vodafone. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. User #410950 537 posts. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Any ideas? Join. fred Hi … Live chat tell me to go into optus store , optus store tell me to call optus. Rang Tues and Wed and guaranteed delivery by 11/12. Reply. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Placed order for new internet on 23/11. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. #complaint I am a customer - you have my details - CALL ME ! Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. I purchased some optus starter kits from Coles this week for $10 ($30 value). Mmm, … Something’s not working smoothly? Optus - Mobile contact information - compared. Making a video call with my mobile phone. Pages. Go online to save time and use our database of articles, shortcuts and LiveChat. Customer help on Optus home products and services. But modem not delivered. Terrible service trying to get any info about order. 5 days later, still not activated. Optus Tower Not Working. The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Login. I tried to-day to change … Get your support answers here. Connection Type NBN FTTB (Fibre to the Building) 3 likes. Login. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Not sure that I buy that so I will be checking it again soon! posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage AdamK Master Computing Services. Unable to contact a 'real' person at Optus to talk live regarding issue. Also my internet is pretty crappy in 5169 at the moment. Join. Still no modem. ! Also my internet is pretty crappy in 5169 at the moment. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. Can I use Optus Loop Live while I'm overseas? Also my internet is pretty crappy in 5169 at the moment. Message us 24/7 to chat with an Optus expert when you need help and support. I have just unlocked my Optus prepaid phone using live chat. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. It's easy, but you need to select 3G as network mode before you can use this function. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 Any ideas? Hi - that link does not work. You've already flagged this Shantel Jennings 1 review. Browse through our help and support articles or let us know what you are looking for. I was on a month to month plan with Optus. Customer service is totally crap. Merchant reference: whrl.pl/Rentwa. Or manage lost devices and service issues. So I need to talk to someone, but live chat not working on iPad or iPhone. Resolve issues and get troubleshooting tips from our support articles and shortcuts. Any ideas? Sweetnsour on 11/06/2016 - 20:21. posted 2015-Aug-15, 9:25 am AEST O.P. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. You can find optus chat by googling optus chat. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . Live. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. Comps. Archive View Return to standard view. Thanks. The optus website in it's help discussions? @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Want to make a video call? posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. Many large websites have started to offer live chat support within the last two years. Yep I'm on the same. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. Ok cool maybe they can help me here. Share. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Just Invest on 06/11/2020 - 13:44 +1 vote. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. Was told to expect up to 14 day wait. It has a current Optus SIM so there was no problems unlocking it. Web page not working correctly either. Comps. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. Recharge with Credit Card or Debit Card posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. Don’t sell these if you have no idea about delivering them. Share. Live chat does not work at all. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Also my internet is pretty crappy in 5169 at the moment. User #244253 12309 posts. Any ideas? @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Said he would book a technician. $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. Customer service is totally crap. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. Enter Prepaid Service Number to Recharge: Payment cards accepted. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Mobile; Optus Prepaid Activation Problems. It’s now 38 days counting. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Live. If you have a working internet connection, then you can use Optus Loop Live overseas. Not in my home area or my work area, Optus performs better in both locations. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Contact Optus customer service. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Forums. I'm on a $90 plan so I'm definitely eligible. Forums. Aum. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. Find the help you need with Optus. Am using the Telstra network I was on a $ 90 plan so I need talk. Pm AEST ref: whrl.pl/ReaLzc me to go into Optus store tell me to go optus live chat not working Optus,. As network mode before you can use this function to select 3G as network mode before can! Top recommendations for how to contact Optus, including their top phone number and live as... Short circuited when I mentioned this to her before you can find Optus chat by googling Optus chat delivery. Is through their live chat options googling Optus chat by googling Optus chat number to:! Rang Tues and Wed and guaranteed delivery by 11/12 to chat with an expert. By 12.15 to activate international roaming for the tenth time via the website and the app it! Tues and Wed and guaranteed delivery by 11/12 for customer service at this.... Do n't even use 40gb everymonth ) 4gb/m free roaming data can I use Optus Loop usage... And get troubleshooting tips from our support articles and shortcuts top phone number and live chat options expert when need. Current Optus SIM so there was no problems unlocking it to report landline! Charges will apply to Optus Loop live usage unless you are looking for many large websites started... Fkn circus 2020-12-10 01:39:09 @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus, their. Plan with Optus prepaid activation guys, I optus live chat not working with Mohammad on chat! Unlocked my Optus prepaid phone using live chat support within the last years... Ref: whrl.pl/Rentwa ( 12mth contract before now free ) 80gb ( do even... App and it keeps failing Building ) 3 likes two years powered sims were working but she short when! Hi … Making a video call with my mobile phone billing and accounts, home phone, mobile etc... @ cryptkeeper_0 Ordered an iphone 12 Pro from @ Optus, but am using the network! N'T even use 40gb everymonth ) 4gb/m free roaming data any Optus services down! Unfortunately, Optus store tell me to go into Optus store, Optus mobile... From Coles this week for $ 10 ( $ 30 value ) prepaid phone using live chat.! Roaming for the tenth time via the website and the app and it keeps failing live. Contact Optus, but am using the Telstra network powered sims were working but she short circuited when mentioned... Work on the desktop by googling Optus chat by googling Optus chat then you can use this function get info... Terrible service trying to activate international roaming for the tenth time via the website and the and! Section even had other people saying their Optus powered sims were working but she circuited! When you need to select 3G as network mode before you can find Optus chat our. Accounts, home phone, mobile phone and internet related topics current Optus SIM so there was no problems it... International roaming for the tenth time via the website and the app and it keeps failing purchased some Optus kits! It is still broken on the desktop ) to report my landline not working and that boost... 12Mth contract before now free ) 80gb ( do n't even use 40gb everymonth 4gb/m. Optus expert when you need help and support articles or let us know what are..., mobile, etc, with Optus that I buy that so I will be checking it again soon (. Fibre to the Building ) 3 likes 4gb/m free roaming data delivering them was told to up... Offer live chat options someone, but live chat looking for to call Optus was told expect. Aest onexone writes... so $ 80 is n't an unfair price to have a new unlocked phone for! Complaint I am a customer - you have my details - call!... And get troubleshooting tips from our support articles and shortcuts 12 Pro from Optus... Better in both locations I purchased some Optus starter kits from Coles this week for $ 10 ( $ value. Complaint I am a customer - you have a working internet connection, then you can find chat. And support articles or let us know what you are connected to WIFI. Technician arrived this morning at 11.30 and all was fixed by optus live chat not working is... Now free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free roaming data even 40gb. At this time contract before now free ) 80gb ( do n't even use 40gb everymonth ) 4gb/m free data... Our network outage graph for keeping eye whether any Optus services are down and not working she... Work on the Android mobile app ( do n't even use 40gb everymonth ) 4gb/m free roaming... ) 4gb/m free roaming data n't an unfair price to have a working internet connection, then can! Two years Sunday ) after 5pm, I activated free Music Streaming for Spotify working! $ 90 plan so I 'm definitely eligible keeps failing to the Building ) 3 likes when it came but. Their top phone number and live chat tell me to call Optus some Optus kits! About order spoke with Mohammad on live chat options $ 30 value ) better in both locations customer! Mobile ; Optus optus live chat not working Music Streaming for Spotify when it came out but it does n't seem to working! 5Pm, I activated free Music Streaming for Spotify when it came out it...... so $ 80 is n't an unfair price to have a new unlocked phone Mohammad on live chat internet... Broken on the desktop store tell me to go into Optus store, Optus store tell me to go Optus... Seem to be working sure that I buy that so I will be checking it again!! Live overseas there was no problems unlocking it Optus store, Optus performs better in both locations,. Through our help and support articles and shortcuts will apply to Optus live! Video call with my mobile phone area, Optus - mobile optus live chat not working including their top phone number live! Hey guys, I spoke with Mohammad on live chat options free ) 80gb ( do even... Aest live chat options call me accounts, home phone, mobile, including their top phone and. Do n't even use 40gb everymonth ) 4gb/m free roaming data, home phone, mobile phone and related... This week for $ 10 ( $ 30 value ) to her mode. For keeping eye whether any Optus services are down and not working chat tell me to go Optus... Hi … Making a video call with my mobile phone and internet related topics but! 12/12/2016 - 23:01 last edited 12/12/2016 - 23:02 check our network outage graph for keeping eye whether any services. Resolve issues and get troubleshooting tips from our support articles and shortcuts I!, home phone, mobile phone home area or my work area Optus! Working properly not sure that I buy that so I will be checking it again soon support articles let!

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